Quality Policy

BAND has decided to adopt a Quality Management System compliant with the ISO 9001: 2015 standard for the field of application "Planning, Development and Dispensing of the Film Post-production service", determining with strong commitment, both from a strategic and an operational point of view, the absolute adherence to the principles on which the Certification is based.

By obtaining the Certification, the Company aims to ensure the effective functioning of its processes and compliance with regulatory requirements.

The primary objectives of the Organization are to obtain the complete satisfaction of the needs, expectations of the customer and the market and the achievement and maintenance, through the offer of its products, of an excellent reputation in terms of quality.

BAND is characterized by:

  • providing customers with a quality product that complies with what is requested and managed in order to obtain the best results in terms of:
    • availability and ability to respond within the required time frame;
    • availability of competent technical personnel;
    • technical advice and customer information;
    • timely management of non-conformities;
    • compliance with current regulations;
    • price competitiveness;
    • guarantee of constancy and continuity.
  • the continuous search for new solutions and products;
  • Establish and keep up-to-date a Quality Management System in order to obtain timely process   control and effective internal organization;
  • use a monitoring and verification system, through the use of KPIs, in order to activate a continuous improvement process as per ISO 9001: 2015;
  • analyze and evaluate the risks associated with the company, proposing solutions that are as aligned as possible with the relevant legislation;
  • an ever greater involvement of all personnel in the conduct of activities;
  • improve professionalism at all levels of the organization.

To pursue these objectives, BAND is committed to:

  • fully implement the laws, relevant regulations and other voluntary commitments signed;
  • meet the expectations of customers and all interested parties;
  • motivate and enhance the potential of its resources;
  •  consolidate relationships with suppliers, sharing principles and policies;
  • obtain maximum customer satisfaction through the principles of professionalism, fairness, flexibility;
  • maintain an effective Quality Management System that takes into account the requirements of the standard in question, formulating objectives for continuous improvement of Quality performance.

BAND shares this philosophy in a profound, complete and participatory manner, in the full belief that only by observing these principles can a collaboration of trust, respect and mutual satisfaction be founded.

Milano, september 22, 2021                                                               La Direzione